Fidan Rustamova

I’m a Customer Success and Account Management professional with 6+ years of experience across SaaS, digital products, and startup environments. I focus on managing client relationships end-to-end—onboarding, adoption, renewals support, and expansion conversations—while translating performance data into clear business value.

In my current Sales / Revenue Operations & Client Success role, I own end-to-end onboarding, support 30+ client accounts, and contribute to up to 145% of annual revenue targets through pipeline shaping, upsell support, and renewal readiness. I produce ROI, impact, and performance reports from thousands of data points, maintain CRM hygiene and forecasting support, and partner cross-functionally with sales, product, delivery, and leadership to keep accounts healthy and decision-ready.