Feruza Yuldasheva

Answer inbound calls from prospective students, parents, and counselors, providing information and answering questions about the admissions process, academic programs, campus life, financial aid, and other university services. Provide accurate information about admissions requirements, deadlines, and policies, including eligibility criteria, application procedures, and required documents.

Delivered exceptional customer service to ensure guest satisfaction. Warmly greeted guests and assisted with registration procedures. Assisted members with account-related tasks like balance inquiries, account updates, and statement requests.

Demonstrated fluency in both the source and target languages, including vocabulary, grammar, and idiomatic expressions. Ensured that translations are accurate, clear, and convey the same meaning as the original text, respecting the style and tone of the source document.

Delivered exceptional customer service to ensure guest satisfaction. Warmly greeted guests and assisted with check-out procedures. Managed hotel reservations and handled guest inquiries.

Assisted customers with account inquiries and transactions. Processed customer transactions accurately and resolved complaints. Registered new debit, credit, and prepaid cards.

Provided exceptional customer service and developed improvement strategies. Monitored staff performance and created customer feedback reports. Developed interdepartmental relationships and assisted with marketing campaigns.

Attended regular training sessions on updates and changes within the industry or organization. Assisted customers with completing registration forms and documents accurately and efficiently. Verified customer information to ensure accuracy of data entry into the system.

Studied international business and trade, gaining knowledge in global markets, trade policies, and cross-cultural business practices. Developed skills in international finance, marketing, and supply chain management.

Completed a law major, focusing on legal principles and practices. Gained foundational knowledge in various areas of law.