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As a dedicated virtual assistant, I pride myself on being detail-oriented and hardworking. My strong communication skills and ability to work independently have allowed me to excel in various roles, particularly in customer support and scheduling. I am comfortable with technology and social media platforms, which enhances my ability to adapt to different tasks and responsibilities quickly.

With extensive experience as a Chat Support Specialist at Teleperformance and an Email Support Specialist at Telus International, I have developed a solid foundation in troubleshooting and providing exceptional customer service. My recent role as a Scheduler at Cognizant involved booking appointments for medical assistance and reviewing documents, showcasing my organizational skills and attention to detail.

My educational background includes a degree in International Affairs and certifications in IT and customer service. I am fluent in both English and Spanish, which has enabled me to work on various projects, including translating and transcribing documents. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and contribute effectively.