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Fernando Roman

@fernandoroman

Experienced IT systems manager and technical project manager focused on communications.

Costa Rica
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What I'm looking for

I seek roles where I can lead technical projects, improve IT operations, mentor teams, and deploy secure, scalable communications in mission-driven environments.

I am an IT specialist with 13+ years delivering system administration, communications, and technical project management across humanitarian and corporate environments. I lead deployments, cloud migrations, and provide Tier‑1 support for large, distributed teams while maintaining strong vendor and stakeholder relationships.

I have built and led cross‑functional teams to produce SOPs, knowledge bases, and certification programs, deployed communications solutions with Disaster Assistance Response Teams, and managed inventories and procurement up to $1M. I also reduced phishing click rates through targeted monitoring and training and drove adoption of cloud tools and automation that improved operational efficiency.

My approach combines hands‑on technical expertise (networking, cybersecurity, cloud) with training and clear communication to prepare teams for high‑pressure deployments and continuous improvement. I am bilingual in Spanish and English and hold multiple industry certifications that support secure, scalable IT service delivery.

Experience

Work history, roles, and key accomplishments

USAID - US Agency for International Development logoUD
Current

Technical Project Manager

USAID - US Agency for International Development

Oct 2018 - Present (7 years)

Delivered Tier-1 IT support to 1,800+ global staff, organized cross-functional teams to produce 15 SOPs and 40+ knowledge bases, and developed a deployable communications certification certifying 170+ staff while managing $1M in inventory.

SS
Current

IT Systems Consultant

Sircom S.A.

Oct 2018 - Present (7 years)

Managed and maintained networks, servers, and cloud tool deployments, automated processes and reorganized mailing/DNS services, and designed a secure WAN between Guatemala and Costa Rica to improve reliability and scalability.

Education

Degrees, certifications, and relevant coursework

UF

U Fidélitas

Bachelor of Science, Systems Engineering

2011 - 2015

Pursued a Bachelor of Science in Systems Engineering from June 2011 to September 2015; program noted as to be concluded.

SL

Sistema Educativo San Lorenzo

High School Diploma, Secondary Education

2006 - 2010

Completed secondary education with a High School Diploma between January 2006 and December 2010.

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Fernando Roman - Technical Project Manager - USAID - US Agency for International Development | Himalayas