Fernanda Mora
@fernandamora
I support customer operations, scheduling, cash handling, and administrative decision-making.
MexicoWhat I'm looking for
I've supported daily customer operations at Müve Pilates Studio, managing reservations, class changes, payments, cash transactions, coach schedules, and payroll-related incident tracking.
At Doctor Tool, I provided administrative and project support while creating a CRM in Odoo and analyzing usage data to support tool-related decisions. My background also includes customer service, product presentation, sales, cashiering, and pastry kitchen support.
Experience
Work history, roles, and key accomplishments
Receptionist (Front Desk)
Müve, Pilates Studio
Feb 2026 - Aug 2026 (6 months)
Provided in-person customer service, managed schedules and reservations, handled payments and cash transactions, and supported administrative controls. Created and updated coaches' schedules and tracked classes and incidents for payroll.
Engineering Support
Doctor Tool
Aug 2025 - Jan 2026 (5 months)
Provided administrative support and project management, including creating a CRM in Odoo. Analyzed usage data to inform decision-making about tools.
Sales Assistant
Marti
May 2024 - Jul 2025 (1 year 2 months)
Managed customer service and product presentation at a brick-and-mortar store.
Pastry Assistant
Dulce Sara
Oct 2017 - Jan 2022 (4 years 3 months)
Worked as a pastry kitchen assistant, cashier, and provided customer service.
Education
Degrees, certifications, and relevant coursework
Tecnológico de Monterrey
Bachelor's Degree, Mechatronics Engineering
2019 - 2023
Bachelor's Degree in Mechatronics Engineering from Tecnológico de Monterrey, Campus Aguascalientes, from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
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