Open to opportunities

Ilani Espinoza

@ilaniespinoza

Business administration student offering organized customer service and administrative support with strong Excel/Word and communication skills.

Mexico

Message

What I'm looking for

I’m looking for a role where I can provide strong customer service and administrative support, work in a team, and contribute to smooth daily operations. I want to use my attention to detail and tools like Excel and Word to help create a positive customer experience.

I’m a Business Administration and Management student with a strong interest in customer service and administrative support. I’m organized, responsible, and friendly, with excellent communication skills and the ability to work effectively in a team.

In my experience as a Family Business Assistant, I provided customer service and assisted clients with their needs and inquiries. I processed payments and supported daily sales activities, while also helping with basic inventory control and merchandise organization.

I bring a quick-learning, detail-oriented approach to every task, with a commitment to providing a positive customer experience. Through academic projects, I developed presentations and business proposals, participated in team-based assignments, and helped organize academic activities and meet project deadlines.

Experience

Work history, roles, and key accomplishments

Family Business Assistant

Family Business

Provided customer service and assisted clients with inquiries. Processed payments, supported daily sales, and helped with basic inventory control while maintaining a friendly, professional demeanor.

Customer Service Payment Processing Sales Support Inventory Control Communication Teamwork Attention To Detail Multitasking Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Universidad Anáhuac Mayab

Bachelor's Degree in Business Administration and Management, Business Administration and Management

2024 -

Activities and societies: Developed presentations and business proposals for university projects; participated in team-based assignments and collaborated with classmates to meet project deadlines.

Current student pursuing a Bachelor's degree in Business Administration and Management at Universidad Anáhuac Mayab (2024–present), developing presentations and business proposals through team-based academic projects.