Carlos Soto
@carlossoto2
I drive sales, customer service, and business operations through administration, CRM follow-up, and team coordination.
MexicoWhat I'm looking for
I've supported administration, sales, customer follow-up, and daily business operations at GITT in Puebla.
At HyCite, I achieved MXN 600,000 in sales within my first six months to qualify for distribution. I also generated USD 80,000 in annual sales with a sales team while developing customer relationships and coordinating follow-up.
At HSBC, I provided customer service and banking-operations support, using CRM and digital tools to manage customer information, follow-up, administrative processes, and customer requests.
I've also worked in Canada in tree cutting, construction, kitchen, and cleaning environments, using English daily at work and in shared housing. My background combines practical operational support, sales performance, and customer communication.
Experience
Work history, roles, and key accomplishments
Administration & Sales
GITT
Oct 2024 - Present (1 year 11 months)
Managed administrative and sales activities, customer follow-up, and day-to-day operational support. Coordinated information, documentation, and customer communication to support business operations.
Provided customer service and support in a financial-services environment. Used CRM and digital tools to manage customer information and follow-up, and supported administrative processes and resolution of customer requests.
Professional Experience
Universidad Harvard (Mexico)
Jan 2022 - Dec 2022 (11 months)
Performed administrative and support activities in an educational environment.
Sales & Team Development
HyCite
Jan 2017 - Dec 2020 (3 years 11 months)
Achieved MXN 600,000 in sales within the first six months to qualify for distribution. Generated USD 80,000 in sales in one year with a sales team, developing customer relationships, sales follow-up, and team coordination.
General Labor/ Service Experience
Canada
Worked in tree cutting, construction, kitchen, and cleaning roles in English-speaking environments. Used English daily at work and in shared housing, developing practical communication and workplace English.
Education
Degrees, certifications, and relevant coursework
Centro Universitario Harvard
Bachelor's Degree, Business Administration
Bachelor's Degree in Business Administration obtained. Professional license (cédula profesional) not listed.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
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