Fermin Tejada
@fermintejada
Driven sales professional with 3+ years in automotive sales and strong customer relationships.
United StatesWhat I'm looking for
I am a driven sales professional with over three years of experience, primarily in the automotive industry, and a proven track record as a top performer managing a customer base of over 700 people.
My strengths include effective communication, negotiation, objection handling, and delivering persuasive product presentations that convert prospects into repeat customers.
I have direct experience in sales and customer service roles across automotive retail, specialty retail, and contact center environments, where I resolved customer issues, handled transactions, and maintained CRM records.
I am currently attending Northwest Vista with plans to transfer for a Bachelor's in Business Administration and am motivated to continue exceeding sales targets and growing into expanded business-development responsibilities.
Experience
Work history, roles, and key accomplishments
Sales Professional
Red McCombs Hyundai Northwest
Feb 2022 - Present (3 years 7 months)
Identify and market potential customers, deliver product presentations and demonstrations, negotiate prices and terms, and maintain relationships with a customer base of over 700, consistently meeting sales targets since 2022.
Sales Consultant
GNC
Apr 2021 - Sep 2021 (5 months)
Advised customers based on goals, handled transactions, returns and refunds, and provided customer service to drive sales during April–September 2021.
Customer Service Agent
Teleperformance
Apr 2019 - Dec 2019 (8 months)
Resolved customer complaints and inquiries via phone and email, documented interactions in CRM, and provided professional issue resolution from April to December 2019.
Education
Degrees, certifications, and relevant coursework
Northwest Vista College
Associate degree (in progress), Business Administration
Attending community college with intent to transfer to a four-year university to pursue a Bachelor's in Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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