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Felix User

@felixuser11

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Inbound Account Executive converting pre-qualified leads into high-ticket B2B contracts at MFJ Media.

South Africa

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At MFJ Media, I manage full-cycle inbound B2B sales, converting pre-qualified marketing leads into high-ticket contract agreements. I conduct discovery calls, manage a high-volume inbound calendar, and use HubSpot and Close to track deal pipelines.

Previously, as Founder & Operations Director at Reconnaissance Inc, I handled B2B sales and account acquisition, managed client accounts, and closed high-value service contracts. I also supported onboarding and contract finalization to protect client retention at MFJ Media.

Experience

Work history, roles, and key accomplishments

Current

Executive Operations & Systems Lead

Current

MFJ Media

Jun 2024 - Present (2 years 3 months)

Direct and execute full-cycle inbound B2B sales operations, converting pre-qualified marketing leads into high-ticket contract agreements. Manage a high-volume inbound calendar, conduct strategic discovery calls, and close complex corporate deals.

Sales Strategy High Ticket Closing Full cycle Sales Account Management Deal Pipeline Management HubSpot Close CRM Objection Handling Discovery Calls Qualification Calls Contract Negotiation Customer Retention Upselling Strategic Communications Revenue Operations Remote Execution

Founder & Operations Director

Reconnaissance Inc

Feb 2022 - Jun 2024 (2 years 4 months)

Spearheaded full-cycle B2B sales and account acquisition strategies for a fast-paced corporate service agency. Managed key client accounts, conducted strategic reviews, and closed high-value service contracts.

B2B Sales Account Management Strategic Business Reviews Upselling Retainer Renewals Sales Pipeline Management Corporate Gatekeepers Cross Functional Collaboration Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Hillcrest High School

Senior Certificate (Matric), General

Completed Umalusi-accredited national secondary curriculum requirements with focused matriculation coursework in English, Mathematical Literacy, Geography, and History.