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Open to opportunities

Felix Omom

@felixomom

Seasoned Hardware & Systems Engineer

Kenya

What I'm looking for

Seeking a challenging role in IT systems management and customer support

As a seasoned Hardware & Systems Engineer with over six years of experience in IT systems management and customer support, I have demonstrated expertise in designing, troubleshooting, and optimizing hardware solutions to enhance system availability. My proven track record in managing complex IT projects, leading innovation, and ensuring robust IT infrastructure has allowed me to deliver solutions aligned with organizational goals.

Throughout my career, I have had the opportunity to work with various technologies, including virtualization, network administration, and security protocols. I am adept at collaborating with cross-functional teams and have a strong ability to communicate technical information to non-technical stakeholders. My experience in managing IT departments, providing customer support, and ensuring system performance, security, and disaster recovery readiness has prepared me to take on challenging roles.

I am committed to staying up-to-date with the latest developments in technology, security threats, and industry best practices. I am excited to leverage my skills and experience to drive innovation and growth in a dynamic and forward-thinking organization. With a strong foundation in IT infrastructure and systems management, I am confident in my ability to make a positive impact and contribute to the success of my future employer.

Experience

Work history, roles, and key accomplishments

RL
Current

Chief Technology Officer

Reefo Limited

May 2024 - Present (1 year 1 month)

Spearhead innovation and oversee IT department operations, including customer support and infrastructure. Provide IT support for server and storage hardware, ensuring adherence to SLAs. Manage technology budget and engage with stakeholders to integrate feedback into technology strategy.

CL

Senior IT Systems Administrator/Hardware Engineer

Coseke Kenya Limited

Jan 2019 - Apr 2024 (5 years 3 months)

Monitored and optimized IT systems performance, conducted backups, and implemented disaster recovery plans. Installed and maintained hardware, and orchestrated network infrastructure projects while ensuring adherence to security protocols.

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology logoJT

Jomo Kenyatta University of Agriculture and Technology

Diploma, Information Technology

Completed a Diploma in Information Technology, gaining foundational knowledge in various IT disciplines including systems management, networking, and hardware troubleshooting.

Tech stack

Software and tools used professionally

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