Felix Njoku

I am a results-oriented Product/Project Manager with over 5 years of experience in shipping B2B and B2C features that significantly drive engagement, retention, and operational efficiency. My background in software engineering and SQL allows me to collaborate deeply with technical teams and make data-driven decisions. I have a proven track record of reducing bug resolution cycles by 70% and increasing engineering throughput by 80%, which showcases my ability to lead cross-functional teams to launch impactful user experiences.

At IBM, I successfully increased course engagement by 32% on IBM SkillsBuild by launching personalized learning paths based on user behavior and persona segmentation. I led a cross-functional team to reduce bug resolution time and owned the end-to-end delivery of a new learner dashboard, resulting in a 22% improvement in module completion rates. My experience in Agile/Scrum methodologies has equipped me to manage Agile ceremonies and sprint planning effectively, ensuring timely delivery of features.

Previously, at Oklahoma Halfway House Inc, I defined and launched an internal case management platform that reduced manual processes by 90%. My efforts in improving engineering velocity through Agile process adoption led to a 30% increase in staff workflow efficiency. I am passionate about leveraging my skills in product management and software development to create innovative solutions that meet user needs and drive business success.