Felix Monja
@felixmonja
Aspiring ICT professional seeking hands-on experience in technical support and IT operations.
What I'm looking for
I am an ICT diploma candidate with practical frontline experience providing technical support, troubleshooting hardware, software and network issues during an ICT attachment at the Kenya Revenue Authority. I contributed to system upgrades, asset tracking, backup and disaster recovery procedures while supporting users across multiple departments.
I am motivated to grow my technical skills through internships and entry-level roles, bringing strong communication, problem-solving, teamwork and initiative to help deliver reliable IT services and improve operational performance.
Experience
Work history, roles, and key accomplishments
ICT Attachee
Kenya Revenue Authority
May 2025 - Jul 2025 (2 months)
Provided frontline IT support across departments, troubleshooting hardware, software, and network issues while assisting with system upgrades, backups, and rollouts during a three-month attachment.
Education
Degrees, certifications, and relevant coursework
KCA University
Diploma in ICT, Information and Communication Technology
2023 -
Pursuing a Diploma in ICT at KCA University, awaiting graduation expected in 2025; coursework and internship experience focused on ICT support and network administration.
Homabay High School
K.C.S.E Certificate, Secondary Education
2019 - 2022
Grade: C Plain
Completed Kenya Certificate of Secondary Education (K.C.S.E.) with a mean grade of C Plain in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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