Felipe Requia

• Realized $7MM (USD) in savings through 10 product launches, effectively mitigating abusive concessions.
• Presented 3 projects to C-Level leadership and got approval to execute disruptive projects that changed crucial processs on the business.
• Mentored 5 Product and Program Managers to achieve rapid ramp-up and meet the bar expectations in less than 6 months.

• Drove the customer experience strategy for the Third-Party Seller Returns Program at Amazon.br, collaborating with stakeholders to automate 5000 weekly refunds using SQL queries and rules.
• Fixed machine learning processes in partnership with stakeholders to achieve year results and deliver improvements on the new area.

• Led successful launch of GIG1 fulfillment center, handling end-to-end responsibilities.
• Spearheaded hiring and development of operational leadership, orchestrated operations processes, and managed stakeholder relationships.
• Attained benchmark productivity and built a team of 1.2k within three months of operations.

• People management of the Front Night shift at GRU5 fulfillment center outbound, leading peak team of 226 and off-peak team of 100.
• Emphasized customer experience through heightened shift productivity and process quality.
• Achieved a remarkable 71-day streak without missing a package departure, exceeding rate goals, maintaining quality thresholds.

Led maintenance teams overseeing cutting, loading, and transporting sugarcane at Raízen - Unidade
Barra across workstations B3, B4, and B8. Managed assets, including harvesters and tractors, resulting
in B8 being the top-performing workstation nationally in 2019 for cutting hours per machine. Achieved
highest uptime and lowest costs for B8, while B3 and B4 ranked 10th and 15th, showcasing effectiv