Open to opportunities

Paula Stapenhorst França

@paulasfranca

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I lead data-driven supply chains—optimizing logistics, inventory, and costs to scale growth.

Brazil

Message

What I'm looking for

I’m looking for a supply chain or operations leadership role where I can optimize end-to-end logistics and inventory, partner with internal/external teams, and use SQL/KPIs to deliver measurable cost and service improvements.

I’m a supply chain and operations leader with over eight years of experience managing end-to-end supply chain across procurement, logistics, 3PL coordination, and fulfillment in e-commerce and product-based environments. I drive supplier and partner performance, build scalable processes, and use analytics to improve decision-making—grounding strategy in practical execution.

In my most recent role, I managed Amazon Brazil middle-mile logistics by optimizing fleet routes and coordinating network expansion with internal and external partners, delivering projected R$ 30 million annual savings and an 84% increase in routes within 12 months. Previously at TAG Livros, I transitioned logistics to a 3PL provider and improved operational outcomes, including a 4.5% reduction in total logistics cost, 3% better freight rates, and 10% higher customer satisfaction; earlier, I led PPC and demand planning initiatives that tripled operational capacity and increased productivity by 40% through process and production improvements.

Experience

Work history, roles, and key accomplishments

Expansion Excellence Manager

Amazon

Apr 2024 - Feb 2026 (1 year 10 months)

Managed two verticals in Amazon Brazil’s middle-mile logistics network, optimizing fixed routes for fixed fleets to project R$ 30 million in annual savings. Coordinated network expansion with internal and external partners, increasing routes 84% in 12 months, and built KPI dashboards for senior leadership decision-making.

Route Optimization Network Expansion KPIs Coordination Dashboards Cost Optimization

Operations Manager

Tag Livros

Feb 2022 - Nov 2023 (1 year 9 months)

Led end-to-end operations across procurement, logistics, and client operations, managing supplier relationships and purchase orders using demand planning and inventory levels. Transitioned from in-house logistics to a 3PL, reducing total logistics cost 4.5%, improving freight rates 3%, and increasing customer satisfaction 10%.

Procurement Supplier Management Purchase Order Management demand planning Inventory Planning 3PL

Logistics Coordinator

Tag Livros

Jul 2020 - Feb 2022 (1 year 7 months)

Coordinated fulfillment operations and managed logistics and freight partner relationships to ensure on-time delivery. Developed SQL and Google Sheets performance tracking, improving on-time delivery 4.5% and operational accuracy 3%, while driving cross-functional cost and efficiency improvement initiatives.

Fulfillment Operations Logistics Coordination SQL Reporting Google Sheets Operational Accuracy Improvement Process Improvement

Production Planning Head

Tag Livros

May 2017 - Jul 2020 (3 years 2 months)

Ran PPC and demand planning operations, managing inventory levels across SKUs and aligning production schedules with sales forecasts. Oversaw procurement planning for materials, packaging, and finished goods, and delivered inventory optimization that tripled operational capacity and a new assembly line that increased productivity 40%.

demand planning Inventory Planning Production Scheduling Procurement Productivity Improvement

Continuous Improvement Assistant

Braskem America

Jun 2016 - Dec 2016 (6 months)

Managed Six Sigma projects across the company, supporting teams in applying the methodology and ensuring quality and consistency of deliverables. Redesigned project documentation, reducing execution time by ~67% and increasing the process sigma level to 5.01.

Six Sigma Continuous Improvement Quality Management