At DMI (MD Benefits - CJAMS), I analyze system documentation and legacy workflows to clarify current functionality and assess impacts on project initiatives. I partner with Product Owners and developers to define user story scope and write testable acceptance criteria in Gherkin.
I create project roadmaps aligned with business priorities and technical dependencies, and serve as a Business SME for stakeholders. I also support development and UAT by troubleshooting issues and helping resolve defects.
Previously, at PT. Finnet Indonesia, I analyzed business and systems processes for Payment Gateway implementation and enterprise enhancements. At PT. Midas Solusi Utama, I led enterprise IT initiatives across Finance, Sales, and Claims systems, managing scope, schedules, and stakeholder expectations.
