At Bank of America, I partner with business, technology, operations, risk, and compliance teams on enterprise banking and payment initiatives. I translate complex needs into requirements and specifications, including for ACH, Fedwire, CHIPS, SWIFT, and ISO 20022 payment processing.
At North Carolina Department of Health and Human Services, I analyzed Medicaid, claims, and eligibility data and supported NC Medicaid Managed Care transformation initiatives. I built and maintained Tableau and Power BI dashboards and automated recurring reporting workflows using SQL and Python.
Earlier, at Walmart, I analyzed retail operations data and identified improvement opportunities that contributed to approximately 15% faster exception analysis for selected reporting processes. At Novartis, I supported SAP-based manufacturing and ERP processes and led SIT and UAT activities for regulated pharmaceutical workflows.
