Open to opportunities

Febe Lopez

@febelopez

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Client Manager with a passion for digital marketing and client satisfaction.

Colombia

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What I'm looking for

I am looking for a role in a creative agency where I can leverage my client management skills and passion for digital marketing to drive engagement and growth.

I am a dedicated Client Manager and project coordinator with a proven track record of managing over 100 client accounts while ensuring satisfaction and alignment among internal teams. My experience spans across various roles, including my current position as a Client Service Executive at Accountants On Air, where I have honed my skills in client relationship management and operational efficiency.

Throughout my career, I have demonstrated adaptability and resourcefulness, thriving in fast-paced environments. I take pride in my ability to lead onboarding processes, conduct business reviews, and enhance internal workflows. My passion for digital marketing drives me to launch engaging campaigns that not only boost client satisfaction but also contribute to revenue growth.

Experience

Work history, roles, and key accomplishments

Sales Associate

Agent 360

Sep 2019 - Dec 2019 (3 months)

Conducted outbound calls to prospective clients and scheduled demo consultations for the sales team. Maintained accurate CRM data and coordinated timely follow-ups to support the sales pipeline and improve efficiency.

Outbound Calling CRM Management Sales Support Lead Generation Data Entry Communication Collaboration Sales Pipeline Management Customer Service Marketing Campaigns

Digital Marketing Manager

Linkedip

Jan 2019 - Sep 2019 (8 months)

Executed comprehensive digital marketing campaigns to drive engagement and lead generation. Managed content calendars, designed graphics, edited videos, and ran paid ad campaigns on Google and Meta platforms.

Digital Marketing SEO Content Management Social Media Marketing Graphic Design Video Editing Google Ads Meta Ads Landing Page Optimization Customer Support

Education

Degrees, certifications, and relevant coursework

Present

Certification, Digital Marketing

Currently pursuing a certification in Digital Marketing, focusing on modern marketing strategies and tools. Gaining expertise in various aspects of digital campaigns and online presence.

Universidad Jorge Tadeo Lozano

Bachelor of Communications & Journalism, Communications & Journalism

Studied communications and journalism, gaining foundational knowledge in media, reporting, and public relations. Developed skills in content creation, strategic communication, and ethical practices within the industry.

University of Virginia

Business English, English

Completed a program focused on business English, enhancing professional communication skills for corporate environments. Improved proficiency in written and verbal English for business contexts.

Google

Certification, Google Ads

Obtained Google Ads Certification, demonstrating proficiency in managing and optimizing Google advertising campaigns. Acquired skills in search, display, and video advertising.