Favour Dickson

I am a dedicated Customer Success Manager and Administrative Assistant with over three years of experience in client onboarding, lead generation, and technical support. My passion lies in transforming customer interactions into lasting relationships, and I thrive in fast-paced environments where my problem-solving and communication skills shine. I have a proven track record of boosting sales, streamlining processes, and ensuring seamless customer experiences.

In my previous role as Marketing Team Lead at VFD Microfinance Bank, I successfully led a dynamic sales team to exceed targets by organizing tasks and optimizing efficiency. I introduced banking services to students, guiding them through seamless account openings and providing follow-up support. My experience as a Restaurant Manager further honed my leadership skills, where I ensured smooth operations and maximum team productivity while implementing promotional strategies to enhance business visibility.

As a Telesales Cold Caller, I managed high-volume calls, delivering engaging service explanations and qualifying leads through in-depth assessments. My ability to communicate value propositions effectively and build rapport has significantly boosted sales conversions. I am also actively involved in volunteer work, fostering community support and honing my caregiving skills.