HimalayasHimalayas logo
FA
Open to opportunities

Favour Anyanwu

@favouranyanwu1

Customer service and tech support professional delivering solutions from first contact to resolution.

Nigeria
Message

What I'm looking for

I’m looking for a role where I can use my tech support, customer service, and sales experience to solve customer needs end to end, work with CRM/HMO tools, and grow through continuous learning while maintaining a friendly, efficient experience.

I build trust by identifying customer needs quickly and delivering services “from start to finish.” I bring 5 years of exceptional, successful experience supporting technology environments while combining sales, customer service, and conflict resolution.

In my recent role, I handle high-volume front desk and customer service responsibilities—answering calls, welcoming patients, responding to emails, maintaining health records, scheduling and coordinating appointments, and supporting enrollee enrollment and filing. I also work as a sales closer and online health consultant, using HMO Portals and CRM tools to keep processes accurate and on track.

I’m known for strong communication, teamwork, and time management, supported by basic computer knowledge and MS Excel abilities. I’m committed to learning fast, advising customers on the best solution, and improving the customer experience every day.

Experience

Work history, roles, and key accomplishments

SL
Current

Front Desk & Customer Service

SwiftEyeCare Limited

Jan 2023 - Present (3 years 2 months)

Provided front-desk and customer support by answering calls, welcoming patients, sending/responding to emails, and maintaining patients’ health records. Scheduled and coordinated appointments, supported enrollee enrollment, and filed documentation while also serving in sales closer and online health consultant roles.

Education

Degrees, certifications, and relevant coursework

GS

Gbagada Senior High School

2014 - 2017

Completed senior high education at Gbagada Senior High School.

OS

Oduduwa Junior High School

2011 - 2014

Completed junior high education at Oduduwa Junior High School.

WS

Waymarks Nursery and Primary School

2005 - 2011

Completed primary education at Waymarks Nursery and Primary School.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan