Fatiha Alausa
@fatihaalausa
Virtual assistant and data-focused operations professional delivering accurate, fast support remotely.
NigeriaWhat I'm looking for
I’m a detail-oriented Computer Science graduate with 2+ years of experience supporting operations, data analysis, and administrative work. I manage high-volume data entry with 100% accuracy, coordinate schedules, handle communications, and deliver reliable virtual assistance across multiple clients.
I’ve supported business outcomes by processing 5+ daily transactions with 100% accuracy, performing daily financial reconciliation, and analyzing inventory and sales data—reducing stock discrepancies by 75% through better purchasing decisions. I also bring teaching and IT support experience, from delivering practical ICT training to analyzing 100+ weekly support tickets and maintaining IT documentation and asset databases using Excel.
Experience
Work history, roles, and key accomplishments
Sales and Finance Attendant
Mercy Paints
Nov 2024 - Present (1 year 7 months)
Trained and onboarded new team members while processing 5+ customer transactions daily with 100% accuracy using POS systems. Performed daily cash and payment reconciliations and analyzed inventory/sales data to reduce stock discrepancies by 75%, while producing sales and financial reports for management.
ICT Teacher (NYSC)
TopFlight College
Nov 2023 - Oct 2024 (11 months)
Delivered practical ICT training to 85+ students across 6 classes, focusing on Microsoft Office Suite and Excel for data management. Developed lesson plans, tracked student performance to identify learning gaps, and created training materials to improve understanding across skill levels.
IT Support Intern
Plat Technologies Ltd
Oct 2021 - Mar 2022 (5 months)
Analyzed 100+ weekly user support tickets to identify recurring issues, improving resolution time by 20%. Maintained an IT asset database in Excel, generated weekly hardware/software reports, and collaborated with a 3-person IT team to troubleshoot network issues while organizing technical documentation.
Education
Degrees, certifications, and relevant coursework
Kwara State University
Bachelor of Science, Computer Science
2022 -
Grade: Second Class Lower (2.2)
Pursued a BSc in Computer Science at Kwara State University starting in October 2022, graduating with a Second Class Lower (2.2).
Queen's College, Yaba Lagos
SSCE
2018 -
Completed SSCE at Queen's College, Yaba, Lagos in July 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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