Open to opportunities

Love Ogujiofor

@loveogujiofor

Message

Customer-focused administrative and technical support specialist with remote experience.

Nigeria

Message

What I'm looking for

I seek remote roles where I can provide empathetic customer support and administrative efficiency, work with collaborative teams, and apply data skills to improve processes and client satisfaction.

I am a customer-focused administrative and technical support specialist with over five years of experience delivering remote administrative assistance, client support, and data handling for tech, education, and non-profit clients. I prioritize clear communication, empathy, and confidentiality while managing CRM records and digital documentation.

I have built and maintained task workflows using Trello and Asana, trained more than 200 learners in digital communication tools, and supported cross-functional teams to resolve issues and improve response times. My technical foundation includes basic IT troubleshooting, Excel, Power BI, and SQL skills, supported by a Google Data Analytics Certificate.

I am committed to responsive, timely service and continuous process improvement, bringing calm, attention to detail, and fast learning to fast-paced remote environments.

Experience

Work history, roles, and key accomplishments

Current

Virtual Administrative Assistant

Current

Freelance

Jan 2023 - Present (2 years 11 months)

Provided remote administrative and customer support to tech, education, and non-profit clients, managing scheduling, email communications, and client inquiries to improve responsiveness and satisfaction.

Virtual Assistance Customer Service Trello Asana CRM Management Scheduling Remote Collaboration

Data Entry & Administrative Clerk

SCIDaR

Mar 2021 - Dec 2022 (1 year 9 months)

Maintained detailed client records and acted as liaison between teams to ensure timely project updates, validated data to resolve discrepancies, and supported internal stakeholders.

Data Entry Data Validation CRM Document Management Confidentiality Attention To Detail

ICT Trainer

Sani Bello Vocational Training College

Jan 2017 - Dec 2020 (3 years 11 months)

Delivered digital communication and software training to over 200 learners, instructing on email, Google Docs, and Excel while coaching best practices for client communication and virtual assistance.

Training Instructional Design Google Workspace Microsoft Excel Client Communication Virtual Assistance Classroom Management

IT Support Intern

Ministry of Youth and Sports

Apr 2014 - Mar 2015 (11 months)

Responded to staff IT requests, resolved basic system and software issues, trained new staff on digital tools, and improved internal documentation and helpdesk procedures.