Open to opportunities

Fathima Shabra

@fathimashabra

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Program Coordinator and team lead transitioning to corporate strategy and operations.

Sri Lanka

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What I'm looking for

I’m looking for an in-house corporate role where I apply strategic thinking, organisational capability, and people skills—using data-driven decision-making, program execution, and performance improvement to help drive business results.

I’m an MBA-qualified educator and Program Coordinator/Team Lead, bringing an MBA and a BA in Early Childhood Education alongside proven experience in program design, team leadership, training delivery, stakeholder communication, and performance analysis. I started in education, then built the operational and people-management capabilities corporate teams need—turning structured programs into measurable outcomes.

From leading a team of 50 and managing full program operations to designing frameworks, SOPs, and workflows that improved consistency and reduced errors, I’m comfortable balancing strategy with execution. I produce actionable reports from performance data, manage logistics and budgets within parameters, and lead training/onboarding that reduces ramp-up time—so I can contribute to business performance from day one.

Experience

Work history, roles, and key accomplishments

Current

Volunteer Field Visit Coordinator

Current

Care Station

Jan 2023 - Present (3 years 5 months)

Supported vulnerable community members through educational outreach and social/care activities. Helped organize child-focused programs and strengthened community-facing communication through frontline engagement.

Community Outreach Education Programs Social Program Support Cultural Sensitivity Empathy Stakeholder Engagement

Program Coordinator & Team Lead

Benhill College

Jan 2019 - Jan 2023 (4 years)

Planned, coordinated, and managed full delivery of an education program, leading operational phases from design through evaluation. Led a team of 50, built SOPs/workflows to reduce operational errors, and produced performance reports with actionable recommendations.

Program Management Team Leadership Program Design SOP Development Performance Management Data Reporting Operations & Logistics Stakeholder Management

Education

Degrees, certifications, and relevant coursework

Queen Margaret University

Master of Business Administration (MBA), Business Administration

2025 - 2026

Master of Business Administration (MBA) at Queen Margaret University with coursework in Project Management, Strategic Human Resource Management, Strategic Marketing, Crisis Management, Leadership and Change management, and Research methodologies.

Girne American College

Bachelor of Arts, Early Childhood Education

Bachelor of Arts in Early Childhood Education at Girne American College with coursework in Program Planning, Curriculum Design, Learner Assessment, Educational Psychology, Developmental Psychology, Organizational Communication, and Research Methods.