Gowri Dissanayake
@gowridissanayake
Dynamic professional excelling in organizational leadership and problem-solving.
What I'm looking for
I am a dynamic professional with a proven track record at The Green Lion, excelling in organizational leadership and problem-solving. My experience as a Senior Center Coordinator and Content Development Officer has allowed me to enhance customer satisfaction and streamline operations through innovative project management. I am adept at multitasking and fostering team development, consistently achieving high performance evaluations while implementing effective administrative strategies.
Throughout my career, I have successfully managed and developed teams, organized executive meetings, and improved office operations by automating client correspondence and record tracking. My commitment to mentoring junior staff members and providing ongoing professional development opportunities has built a highly-efficient administrative team. I take pride in my ability to communicate effectively with clients and ensure a dedicated service experience, particularly in the hospitality sector.
Experience
Work history, roles, and key accomplishments
Senior Center Coordinator & Content Developer
The Green Lion
Feb 2023 - Present (2 years 5 months)
Completed and submitted monthly and yearly reports to support executive decision making. Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Teacher of English and ICT
Hillwood College
Mar 2005 - Present (20 years 4 months)
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment. Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Assistant Lecturer
The Golden Key Institute of Information Technology
Jun 2002 - Present (23 years 1 month)
Initiated and facilitated classroom discussions. Boosted students' critical thinking skills through active learning strategies and problem-solving activities.
Teacher – ICT
Ecole Internationale
Nov 2000 - Present (24 years 8 months)
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning. Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Instructor – ICT
Informatics Information Systems – Futurekids
Jan 2000 - Present (25 years 6 months)
Promoted classroom safety, collaboration, and best practices. Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
Assistant Teacher – English
Netherfield International School
Sep 1997 - Present (27 years 10 months)
Worked with teachers to design lesson plans and coordinate activities for classes. Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
Education
Degrees, certifications, and relevant coursework
The Post Graduate Institute of English, OUSL
Master of Arts, Teaching English As A Second Language
Currently pursuing a Master of Arts in Teaching English As A Second Language at The Post Graduate Institute of English, OUSL. The curriculum covers academic communication, psycho-social contexts of English teaching/learning, applied linguistics, and various methodologies. It also includes testing, evaluation, grammar, skills teaching, curriculum design, and technology in ELT.
The Open University of Sri Lanka
Bachelor of Arts, Social Sciences
Completed a Bachelor of Arts in Social Sciences with a Second Class Lower Division from The Open University of Sri Lanka. Key subject areas included Mass Communication, Sociology, and Economics, all taught in English.
Cambridge English
Teaching Knowledge Test, Teaching
Obtained the Teaching Knowledge Test certification from Cambridge English. Achieved Band 3 in Module 1 (Language and background to Language Learning and Teaching), Module 2 (Lesson Planning and use of Resources for Language teaching), and Module 3 (Managing the Teaching and Learning Process).
University of Colombo
Diploma in English For Teachers of English, English Language And Literature
Earned a Distinction Pass in the Diploma in English For Teachers of English from the University of Colombo. The program focused on key subject areas such as Reading, Writing, Speech, Listening, and Literature.
Australian Computer Society
Australian Computer Society Exams, Computer Science
Completed the Australian Computer Society Exams, focusing on Computer Science. This certification demonstrates proficiency in fundamental computer science principles.
Advanced Technical Institute & The Dept of Edu.
National Diploma in English, English Language And Literature
Achieved a National Diploma in English from the Advanced Technical Institute & The Dept of Edu. Key subject areas included Use of English (Description & Analysis), Use of English (Written English), World Literature in English, Sri Lankan Literature in English, Practical Criticism & Writing, and a Project (Essay).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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