On international language projects, I provide translation, localization, and subtitle services, and annotate text and audio according to project guidelines. I also review and validate multilingual content for accuracy, consistency, and cultural relevance.
From 2022 to 2025, I supported customer experiences and event coordination for hospitality businesses in Málaga. I managed digital business profiles and online customer feedback, including Instagram, Facebook, and Google Reviews.
At CARREFOUR / MAJID AL FUTTAIM, I led country-level B2B, customer service, and customer experience projects. I managed corporate projects for 15+ organizations, delivering 3,500+ customized purchasing cards, and developed customer engagement initiatives that drove approximately 25% growth in engagement.
Earlier, I provided CEO and administrative support, coordinated cross-functional activities, and created an attendance, leave, and duty tracking system for department heads. I hold master's and bachelor's degrees in Translation and Interpretation.
