Farhio Khasin
@farhiokhasin
Friendly customer service representative with strong communication skills.
CanadaWhat I'm looking for
I am a friendly and outgoing individual with a passion for providing excellent customer service. My experience spans various roles, including cashier, community connector assistant, and customer service representative, where I have honed my skills in communication, translation services, and attentive listening. I thrive in fast-paced environments and am eager to address customers' concerns, ensuring their satisfaction.
Throughout my career, I have demonstrated strong problem-solving abilities and attention to detail, which have allowed me to resolve customer issues with tact and diplomacy. My ability to prioritize tasks and work efficiently has been key to my success in roles at organizations like Stitches Mega Warehouse and Intouch Cx. I take pride in representing my employers with professionalism and courtesy, always striving to create positive interactions with clients.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teksystems (Royal Bank of Canada)
Jan 2024 - Jan 2025 (1 year)
Engaged with clients to provide banking support and resolve issues, demonstrating strong customer service skills and attention to detail.
Customer Service Representative
Intouch Cx Nascar
Jan 2022 - Jan 2024 (2 years)
Assisted customers with inquiries related to NASCAR events, ensuring a positive experience through effective communication and problem resolution.
Customer Service Representative
Intouch Cx Gov MB Vaccines
Jan 2021 - Jan 2022 (1 year)
Provided customer support for vaccine-related inquiries, ensuring accurate information dissemination and addressing concerns with empathy and professionalism.
Customer Service Representative
Intouch Cx Airbnb
Jan 2020 - Jan 2021 (1 year)
Delivered personalized customer service by assisting clients with inquiries and resolving issues. Maintained professionalism and courtesy while ensuring client satisfaction.
Community Connector Assistant
Winnipeg School Division
Jan 2016 - Jan 2020 (4 years)
Supported community engagement initiatives by connecting individuals with resources and services. Utilized strong communication and listening skills to address community needs effectively.
Cashier
Stitches Mega Warehouse
Jan 2015 - Jan 2020 (5 years)
Provided excellent customer service by assisting customers with merchandise inquiries and conducting cash transactions. Demonstrated strong attention to detail and problem-solving skills in a fast-paced retail environment.
Education
Degrees, certifications, and relevant coursework
Daniel McIntyre Collegiate
High School Diploma, General Education
2010 - 2014
Completed Grade 12 Diploma, gaining foundational knowledge and skills necessary for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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