FK
Open to opportunities

Farhio Khasin

@farhiokhasin

Friendly customer service representative with strong communication skills.

Canada

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a friendly and outgoing individual with a passion for providing excellent customer service. My experience spans various roles, including cashier, community connector assistant, and customer service representative, where I have honed my skills in communication, translation services, and attentive listening. I thrive in fast-paced environments and am eager to address customers' concerns, ensuring their satisfaction.

Throughout my career, I have demonstrated strong problem-solving abilities and attention to detail, which have allowed me to resolve customer issues with tact and diplomacy. My ability to prioritize tasks and work efficiently has been key to my success in roles at organizations like Stitches Mega Warehouse and Intouch Cx. I take pride in representing my employers with professionalism and courtesy, always striving to create positive interactions with clients.

Experience

Work history, roles, and key accomplishments

IN

Customer Service Representative

Intouch Cx Nascar

Jan 2022 - Jan 2024 (2 years)

Assisted customers with inquiries related to NASCAR events, ensuring a positive experience through effective communication and problem resolution.

IA

Customer Service Representative

Intouch Cx Airbnb

Jan 2020 - Jan 2021 (1 year)

Delivered personalized customer service by assisting clients with inquiries and resolving issues. Maintained professionalism and courtesy while ensuring client satisfaction.

WD

Community Connector Assistant

Winnipeg School Division

Jan 2016 - Jan 2020 (4 years)

Supported community engagement initiatives by connecting individuals with resources and services. Utilized strong communication and listening skills to address community needs effectively.

SW

Cashier

Stitches Mega Warehouse

Jan 2015 - Jan 2020 (5 years)

Provided excellent customer service by assisting customers with merchandise inquiries and conducting cash transactions. Demonstrated strong attention to detail and problem-solving skills in a fast-paced retail environment.

Education

Degrees, certifications, and relevant coursework

DC

Daniel McIntyre Collegiate

High School Diploma, General Education

2010 - 2014

Completed Grade 12 Diploma, gaining foundational knowledge and skills necessary for further education and career opportunities.

Tech stack

Software and tools used professionally

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Farhio Khasin - Customer Service Representative - Teksystems (Royal Bank of Canada) | Himalayas