Looking for a job

Farhan Sahotra

@farhansahotra

Motivated customer support professional with BPO experience, strong communication skills, and a passion for chat support.

Pakistan

Message

What I'm looking for

I am particularly interested in work-from-home opportunities, as I value the flexibility and productivity they offer. However, I am open to challenging and complex roles that allow me to learn, grow, and develop new skills. I am adaptable, hardworking, and willing to take on new responsibilities and opportunities.

I have one year of experience working in the BPO industry, where I worked primarily in a Chat Support role. During this time, I developed strong communication, problem-solving, customer service, and multitasking skills. I also occasionally handled calls with agents when required, which helped me become more confident in communicating and handling different situations.

My experience has taught me a lot, but I believe there is always more to learn. I am a quick learner, hardworking, work-driven, and always willing to take on new challenges and improve my skills. I enjoy meeting new people, working with different teams, and learning from new environments.

I take my responsibilities seriously and make sure to complete my assigned tasks rather than leaving them pending. I am now looking for an opportunity where I can use my previous experience, learn new skills, contribute to the team, and continue growing professionally.

Experience

Work history, roles, and key accomplishments

Chat Support Specialist

Collab BPO

Jul 2025 - Aug 2026 (1 year 1 month)

With a year of BPO experience in chat support, I’ve gained valuable experience handling customers and supporting agents when needed. I’m dependable, energetic, and eager to improve. I enjoy teamwork, meeting new people, taking on challenges, and always make sure my responsibilities are completed on time.

Chat Support Operations Support Specialist Online Chat Support Inbound Chat Support

Education

Degrees, certifications, and relevant coursework

Forman Christian College

None, Pre- Med

2023 - 2025

Grade: 3.0

Activities and societies: Character Development Club

I have completed my second year of studies at Forman Christian College (FCCU). My education has helped me develop a strong foundation of knowledge, discipline, and communication skills. I plan to continue my education and pursue higher studies in the future while gaining practical experience and developing professionally.