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Farhad Ahmed

@farhadahmed1

Customer service professional focused on problem-solving and growth.

Bangladesh
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What I'm looking for

I seek a customer-facing role with growth opportunities, supportive team culture, and responsibilities that challenge me to improve service delivery and take on increasing responsibility.

I am a customer service professional with experience as a Customer Service Officer and Customer Service Associate at organizations including Genex Infosys, Banglalink, Al Nassar Food and Service Chai. I bring strong communication skills in Bengali and English, a proven record of handling customer-facing roles over several months, and a commitment to teamwork and continuous learning.

I hold a B.B.S. (pass) degree from the National University (in progress), completed HSC at Govt. Bangla College and SSC at Adarsha Biddya Niketon. I am motivated to secure a role that offers challenging assignments and opportunities for professional development where I can contribute reliability, fast learning, and hard work.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

National University logoNU

National University

Bachelor of Business Studies, Business Studies

Enrolled in B.B.S (Pass) program at National University; studies listed as running.

GC

Govt. Bangla College

Higher Secondary Certificate, Business Studies

2021 - 2021

Grade: .50

Completed Higher Secondary Certificate (H.S.C) in Business Studies in 2021 with board Dhaka.

AN

Adarsha Biddya Niketon

Secondary School Certificate, Business Studies

2019 - 2019

Grade: 3.83

Completed Secondary School Certificate (S.S.C) in Business Studies in 2019 with board Dhaka.

Tech stack

Software and tools used professionally

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Farhad Ahmed - Customer Service Associate - Al Nassar Food | Himalayas