Open to opportunities

Farhad Ahmed

@farhadahmed1

Message

Customer service professional focused on problem-solving and growth.

Bangladesh

Message

What I'm looking for

I seek a customer-facing role with growth opportunities, supportive team culture, and responsibilities that challenge me to improve service delivery and take on increasing responsibility.

I am a customer service professional with experience as a Customer Service Officer and Customer Service Associate at organizations including Genex Infosys, Banglalink, Al Nassar Food and Service Chai. I bring strong communication skills in Bengali and English, a proven record of handling customer-facing roles over several months, and a commitment to teamwork and continuous learning.

I hold a B.B.S. (pass) degree from the National University (in progress), completed HSC at Govt. Bangla College and SSC at Adarsha Biddya Niketon. I am motivated to secure a role that offers challenging assignments and opportunities for professional development where I can contribute reliability, fast learning, and hard work.

Experience

Work history, roles, and key accomplishments

Customer Service Associate

Al Nassar Food

Delivered customer support and service operations for 6 months, managing customer interactions and assisting with order and service issues.

Customer Service Order Management Communication Teamwork Time Management

Customer Service Officer

Genex Infosys

Provided customer service for Banglalink, handling inquiries and support for 7 months and improving response quality through effective communication and problem resolution.

Customer Service Phone Support Email Support Communication Troubleshooting CRM