Fareya Falak
@fareyafalak
Techno-functional Business Analyst specializing in Agile requirements, integrations, and user-centered enterprise telecom platforms.
IndiaWhat I'm looking for
I’m a techno-functional Business Analyst with 12+ years of experience in digital customer platforms, specializing in requirements, Agile ceremonies, backlog management, and integrations for enterprise B2B/B2C solutions. I focus on stakeholder satisfaction and user experience while translating complex needs into clear, actionable designs.
At Netcracker, I lead end-to-end requirement gathering and breakdown from epics to user stories and acceptance criteria, including blueprinting, gap analysis, and solution design. I’ve coordinated across global cross-functional teams and owned large documentation outputs in Confluence to improve information accessibility.
I drive quality and production stability through root cause analysis, defect triage, and careful validation of data and logic. I’ve also managed change requests by analyzing solution impact and coordinating delivery across UX/UI, QA, and development to support successful release readiness.
Previously at Amdocs and Ericsson, I managed agile BA responsibilities, supported quality management and UAT/BUAT cycles, and validated end-to-end scenarios across integrated systems. Earlier in my career, I designed and executed test cases, investigated failures, and partnered with development and customer teams to confirm readiness before deployment.
Experience
Work history, roles, and key accomplishments
Business Analyst
Netcracker Technology
Oct 2022 - Present (3 years 9 months)
Led end-to-end requirement gathering from epics to user stories and acceptance criteria, including blueprinting, gap analysis, and solution design for multiple business customers in an agile model. Managed solution documentation, root-cause analysis for production issues, and change requests, including CPQ and order-entry related implementations.
Supported the Product Owner with backlog grooming and prioritization in Jira while managing BA-side agile ceremonies for a cross-functional team. Led quality management through defect reporting/triage, root-cause analysis, and UAT/BUAT cycles, reducing defect leakage and supporting production readiness and release sign-off.
Validated end-to-end scenarios across multiple integrated systems to ensure data consistency and expected behavior across upstream and downstream applications. Reviewed requirement documents with stakeholders and managed defect logging, prioritization, and tracking to support stable production releases.
Designed and executed test cases based on business specifications to cover core functional scenarios and edge cases. Coordinated with development and customer teams to validate fixes, investigate defects, and confirm business readiness before deployment.
Education
Degrees, certifications, and relevant coursework
Biju Patnaik University of Technology (BPUT)
Bachelor of Technology (B.Tech), Computer Science Engineering
2013 -
B.Tech in Computer Science Engineering from BPUT, Odisha beginning in 2013.
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
Skills
Interested in hiring Fareya?
You can contact Fareya and 90k+ other talented remote workers on Himalayas.
Message FareyaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
