Suvankar Roy Chowdhury
@suvankarroychowdhury
I translate stakeholder needs into scalable digital solutions, process improvements, and data-driven business outcomes.
ZimbabweWhat I'm looking for
At Tata Consultancy Services, I've spent 9.5 years translating complex stakeholder needs into BRDs, FRDs, user stories, functional specifications, and acceptance criteria for Tata Cliq, Walmart, Johnson & Johnson, and TCS strategic units.
I bridge customers, business stakeholders, and technology teams through Agile delivery, leading requirement workshops, backlog planning, sprint refinement, solution discussions, UAT coordination, and stakeholder presentations. I use BPMN models, process maps, swimlanes, wireframes, and As-Is/To-Be analysis to identify gaps and shape practical, scalable solutions.
I've also analyzed KPIs, TAT/SLA indicators, and process performance using SQL, Excel, Tableau, and Power BI, turning findings into dashboards and recommendations that support digital strategy and process improvement.
Experience
Work history, roles, and key accomplishments
Led end-to-end requirement elicitation with global stakeholders, converting business needs into structured BRDs, FRDs, and user stories. Designed process maps, BPMN models, and wireframes, and performed gap analysis and root cause analysis to drive process improvements.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute of Management, Gurgaon
Master of Business Administration, Operations, Digital Strategy
PGPM (MBA) with specialization in Operations and Digital Strategy.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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