Open to opportunities

Narmadha Babuji

@narmadhababuji

Message

Results-oriented Business Analyst with strong Agile and telecom expertise.

India

Message

What I'm looking for

I seek a collaborative, Agile-focused role where I can drive requirements-to-delivery, improve processes, lead cross-functional teams, and grow into product/Agile leadership.

I am a results-oriented Business Analyst with 8.9 years of experience across Telecom OSS/BSS and Banking domains, skilled at bridging business needs and technology teams to deliver high-impact digital solutions. I specialize in requirements analysis, user story development, backlog management, and end-to-end Agile delivery using Scrum and Kanban.

At Cognizant I served as Senior Associate supporting Verizon projects (ETMS, IMAPWEB, ACSS, PWN), driving API integrations, data migrations, UAT coordination, and analytical dashboards; earlier roles include Automation Tester and Business–IT Liaison supporting transaction-flow and master-data projects in Switzerland. I hold PSM I, Certified Scrum Product Owner, SAFe Agilist certifications, and experience with JIRA, Confluence, SQL, and test tools.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate

Current

Cognizant Technology Solutions

Jun 2021 - Present (4 years 8 months)

Served as Business Analyst for Verizon programs, creating requirements and user stories for multiple telecom projects (ETMS, IMAPWEB, ACSS, PWN), coordinating API integrations and data migrations, and delivering JIRA/Excel analytical dashboards to improve provisioning workflows and UAT outcomes.

Business Analysis Jira Confluence Requirements Gathering API Integration Data Migration UAT

Automation Tester

Sunrise TDC Switzerland AG

Apr 2003 - Oct 2005 (2 years 6 months)

Designed and executed functional, regression and system tests, developed automated regression scripts using Mercury WinRunner, and managed defects and test artifacts in Mercury Test Director to improve release quality.

Test Automation WinRunner Mercury Test Director Functional Testing Regression Testing

Business–IT Liaison

JW Service AG

Oct 2000 - Sep 2002 (1 year 11 months)

Acted as liaison for the axion4 project, gathering master data requirements across transaction lifecycles, coordinating client onboarding data setup, performing gap analysis and acceptance testing to ensure accurate trade flow through TFM.

Requirements Gathering Master Data Management Gap Analysis Acceptance Testing Client Onboarding Stakeholder Management