Fardi Nurdiansyah

- Oversee daily property operations to ensure service quality, operational efficiency, and guest satisfaction across multiple properties.
- Develop and implement operational excellence initiatives, including SOP standardization, process improvement, and performance monitoring.
- Create and execute preventive maintenance plans to maintain asset quality, minimize downtime, and optimize property li

- Onboarding Partner including screening, recruiting, and training. Also maintain relationship and performance from each partner.
- Managing warehouse and supply tools to support partners for the services process
- Arrange the assignment of the partners based on the order.
- Fully manage operation issues on daily basis
- Creating market target, planning, and implementing company's project to hel

- Onboarding process. Help the partners understands the standard procedures to achieve the target.
- Conduct assessment for standard training to partners to generate high NPS score in all online travel agent platform to bring more better exposure for properties.
- Monthly report the the PnL, and customer happiness for Flagship properties.
- Reconciliation summary payment with partners.
- Mainta

- Ground Handling Team. Manage check in and boarding process for the flights.
- Documentation check for flights requirements.
- Monitoring disembark process, baggage transfers to make sure the items handled accordingly.

- Assisting email or phone call inquiry for shipment.
- Preparing documentation and papers based on the requirements.
- Manage and create schedule the warehouse team for pick up, packing, and delivery during shipment process.

Worked as Front Desk Staff at Avilla Bali Hospitality.

Worked as Guest Relations Officer at Pullman Bali Legian Nirwana.