Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@melatipuspitasari
Energetic operations manager with a focus on guest satisfaction.
I am an energetic and ambitious operations manager with extensive experience in the hospitality industry. My journey began with a Bachelor’s Degree in Economy from Undiknas University, and since then, I have developed a mature and responsible approach to every task I undertake. I excel at working collaboratively to achieve objectives on time and with excellence.
Currently, I oversee all operational departments at Kampi Hotel Legian, ensuring that hotel services meet quality and guest satisfaction standards. My role involves monitoring daily operations, managing staff, and implementing strategies for improvement. I have successfully managed multiple properties, including overseeing the rebranding and reopening of hotels, which resulted in significant revenue growth even during challenging times.
With a strong focus on strategic planning and financial management, I work closely with senior management to develop budgets and operational plans. I am passionate about enhancing guest experiences and maintaining high service standards, which I believe are crucial for the success of any hospitality business.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Kampi Hotel Legian
Jun 2024 - Present (1 year 5 months)
Oversee all operational departments including Front Office, Housekeeping, F&B, and Maintenance, ensuring hotel services meet quality and guest satisfaction standards. Monitor daily operations to identify and resolve issues promptly, while also supervising and providing leadership to departmental managers and staff.
Inivie Hospitality
Aug 2022 - Dec 2022 (4 months)
Managed two villa units, handling guest relations, quality supervision, purchases, and maintenance. Arranged daily work and activities, ensuring smooth operations from preparing villas for guest arrivals to managing guest comments on social media.
Grand Sovereign
Mar 2022 - Aug 2022 (5 months)
Assisted in the new setup for rebranding and reopening the hotel within two weeks, including recruitment of team members and collaboration with various managers for maintenance and purchasing. Ensured Front Office and Housekeeping Departments followed standard operational procedures to improve hotel facilities and services.
Novotel Bali Benoa
Jan 2018 - Jan 2020 (2 years)
Supported the Front Office Manager in achieving targets and managed daily, weekly, and monthly operations based on forecasts. Delivered job tasks to supervisors, monitored achievements, and conducted briefings and meetings to review active results.
TIJILI HOTEL SEMINYAK
Jan 2016 - Jan 2018 (2 years)
Assisted the Front Office Manager in achieving challenges and managed daily, weekly, and monthly operations based on forecasts. Monitored room assignments, special guest requests, VIP guest check-ins, and room revenue to achieve budget targets.
MERCURE Bali Legian
Jan 2014 - Jan 2016 (2 years)
Greeted guests in a friendly and helpful manner, registering and rooming all arrivals according to established procedures. Handled guest complaints and courtesy, and conducted periodic training sessions for staff.
IBIS Styles Bali Benoa
Jan 2013 - Jan 2014 (1 year)
Supported the Director of Sales by preparing daily, weekly, monthly, and yearly reports, including MIS reports. Monitored and followed up on emails, prepared quotation and contract letters, and assisted in preparing Banquet event orders.
IBIS Styles Bali Benoa
Jan 2012 - Jan 2013 (1 year)
Managed cashier operations, handling guest billing, check-ins, and check-outs. Addressed guest complaints and courtesy, and managed internal and external telephone calls.
Garuda Indonesia Airways
Jan 2010 - Jan 2012 (2 years)
Handled reservations by phone and monitored flight ETD and ETA. Communicated any delays or schedule changes with telephone courtesy and arranged daily reports.
Tijili Benoa & Tijili Seminyak
May 2023 - Present (2 years 6 months)
Led the rebranding and reopening of the hotel within two weeks, including recruitment, vendor coordination, and facility improvements. Collaborated with various departments to optimize room expenses, achieving a 65% profit accumulation despite the pandemic.
Inivie Hospitality
Dec 2022 - Present (2 years 11 months)
Managed 7 complex villas, overseeing all departments and ensuring SOP implementation through routine operational checks. Inspected all departments for cleanliness, ambiance, service readiness, staff grooming, and hospitality culture, while also enhancing revenue and gross profits by eliminating waste.
Degrees, certifications, and relevant coursework
Bachelor Degree, Economy
Studied at UNDIKNAS University, focusing on the field of Economy. Gained a comprehensive understanding of economic principles and their application.
Senior High School Diploma, General Studies
Completed senior high school education at SMUN 7 DENPASAR SENIOR HIGH SCHOOL. Developed foundational knowledge and skills across various subjects.
You can contact Melati and 90k+ other talented remote workers on Himalayas.
Message Melatiarya wangsa
APAC Business Development Specialist, Skytrust
Iman Kautsar
Farm Manager, PT Agro Udang Manis
Rizky Amalia
CoFounder, General Service & Operations, Jakarta International Customer Service Institute
Christ User
Project Director, Micehub
Michael Gaisioniwo
General Manager, BUMN Agrinas Jaladri Nusantara
Rizka Angela Martin
Operation Executive, WebBeds APAC
Erik Saputra
Head of National Operation Manager, Gold's Gym Indonesia
gede mahandika
Business Operations Intern, Coco Group
Evia Nuraini
Executive Assistant Manager, Bali Bliss Properties
Rosario Putra Perkasa
Assistant Revenue Manager, Hotel Majapahit Surabaya MGallery