Looking for a job

Pradeep Murugan

@pradeepmurugan

Administration and client coordination professional at AGS Health, improving documentation accuracy and contributing to faster case turnaround.

United Arab Emirates

Message

What I'm looking for

I'm seeking Admin Coordinator, Sales Coordinator, Customer Service, Office Administration, or Document Control opportunities in the UAE.

At AGS Health, I coordinated case administration, client correspondence, and records, keeping documentation accurate and audit-ready. I also reviewed documents before processing and resolved client discrepancies through research and documentation checks.

I contributed to workflow improvements at AGS Health after identifying recurring service gaps. My work included maintaining case histories and handling confidential information in a compliance-driven environment.

At Omega Healthcare, I managed client correspondence and investigated account discrepancies using enterprise and CRM-type systems. I also conducted document checks for accurate, deadline-driven responses.

Earlier, I supported client operations at Access Healthcare and independently managed showroom operations at Lotus Furniture and Electronics. At Lotus, I handled sales, vendor coordination, cash reconciliation, and payroll processing.

Experience

Work history, roles, and key accomplishments

Process Associate

AGS Health

Jun 2024 - Jul 2026 (2 years 1 month)

Coordinated day-to-day case administration, client correspondence, and records across enterprise systems, maintaining accurate and audit-ready documentation. Investigated and resolved client discrepancies and contributed to workflow improvements that reduced turnaround times.

Case Administration Client Correspondence Documentation Review Discrepancy resolution Stakeholder Communication Confidentiality Compliance Workflow Improvement

Executive Accounts Associate

Omega Healthcare

Jul 2023 - Jun 2024 (11 months)

Managed inbound and outbound client correspondence, ensuring timely follow-up and accurate records. Investigated and resolved account discrepancies using enterprise/CRM-type systems and conducted pre-submission quality reviews.

Client Communication Account Reconciliation CRM Systems Quality Assurance Deadline Management Productivity

Assistant Client Partner

Access Healthcare

May 2022 - Jun 2023 (1 year 1 month)

Served as day-to-day point of contact for an assigned client portfolio, managing service requests and coordinating with internal teams. Investigated root causes of service issues and recommended process improvements to strengthen accuracy and client satisfaction.

Client Portfolio Management Service Coordination Documentation SLA Compliance Root Cause Analysis Process Improvement

Showroom Manager

Lotus Furniture and Electronics

Aug 2021 - May 2022 (9 months)

Independently managed day-to-day showroom operations, including sales, purchasing, vendor coordination, stock procurement, pricing, and customer service. Handled end-to-end sales cycles, cash flow, financial reconciliation, payroll, and staff scheduling.

Sales Management Vendor coordination Stock Procurement Customer Service Cash Reconciliation Payroll Processing Staff Scheduling Business Operations