At HCL Technologies, I support enterprise .NET applications across QA and Production, managing deployments, validating releases, and coordinating rollbacks with zero critical rollback incidents.
I troubleshoot application logic failures and SQL performance bottlenecks, helping reduce average incident resolution time by approximately 25%. I also write incident reports, RCA documentation, and post-mortems that drive preventive actions for recurring issues.
I maintain IIS web servers, manage SSL certificates and bindings, and monitor application health, batch jobs, and infrastructure alerts through AWS CloudWatch. My work supports 99.9%+ application availability SLA compliance and improved proactive detection of after-hours issues.
I collaborate with DevSecOps teams on vulnerability remediation and implemented OneTrust Cookie Consent across client web properties to support GDPR and CCPA compliance. Outside production support, I built an IoT Smart Home Dashboard using Java, MySQL, DynamoDB, TCP sockets, JUnit, and Maven.
