Open to opportunities

faith Betty Eugene

@faithbettyeugene

Administrative and operations leader turned virtual assistant, delivering disciplined executive support, project coordination, and measurable process improvements.

Nigeria

Message

What I'm looking for

I’m looking for a remote role where I can manage calendars and inboxes, coordinate projects and meetings, and handle confidential documents with calm leadership—partnering with teams that value structure, clear communication, and continuous improvement.

I’m a results-driven administrative and operations professional with over 10 years of combined experience across retail operations, healthcare administration, executive support, and community program coordination. As Head of Department at Ebeano Supermarket, I led the Mother & Child category, driving sales growth, optimizing inventory systems, and building a high-performing team over three years.

I also bring strong experience coordinating high-stakes communication, scheduling, and confidential documentation from healthcare and agency roles, with a proven ability to resolve issues professionally and keep operations running smoothly. Recently, I completed Virtual Assistant Training at TS Academy UK, gaining hands-on skills with Microsoft Office, Google Workspace, Microsoft Teams, Trello, ClickUp, Notion, and Canva—so I can deliver organized, remote executive support and project execution.

Experience

Work history, roles, and key accomplishments

Current

Co-Founder & Project Lead

Current

Events by Eugen Nigeria

Mar 2025 - Present (1 year 4 months)

Co-founded and coordinated community empowerment projects from planning through execution, including mentorship, vocational training, and community engagement. Managed project documentation and timelines, and coordinated logistics with partners, volunteers, and stakeholders.

Project Coordination Project Documentation Timeline Monitoring Logistics Coordination Budgeting Meeting Coordination

Head of Department (Mother & Child)

Ebeano Supermarket

Dec 2022 - Nov 2025 (2 years 11 months)

Led overall management of the Mother & Child category, meeting sales/revenue and customer satisfaction targets through assortment strategy and daily operations. Managed inventory, supervised and mentored staff, and handled customer inquiries and feedback.

Category Management Inventory Management Sales Operations Team Leadership Staff Supervision Customer Service Problem Solving

Gender Advocacy & Administrative Volunteer

The African Ladies Empowerment (TALE)

Jan 2023 - Dec 2023 (11 months)

Coordinated workshops and participant communication while maintaining program records and administrative documentation. Supported event planning and stakeholder engagement for empowerment activities.

Workshop Coordination Administrative Documentation Event Planning Stakeholder Engagement

Community Empowerment Volunteer

Ta'zorLee Foundation

Jan 2022 - Dec 2022 (11 months)

Supported community outreach programs through administrative coordination and documentation. Assisted with logistics, scheduling, and volunteer coordination, including maintaining beneficiary records.

Administrative Coordination Community Outreach & Support Program Documentation Logistics Support Scheduling Support Volunteer coordination

Administrative & Welfare Officer (NYSC)

General Hospital (Onitsha)

Apr 2021 - Feb 2022 (10 months)

Provided administrative support and issue resolution for patients and families while maintaining confidentiality. Coordinated communication across healthcare professionals and external organizations, scheduled appointments, maintained case records, and prepared reports and correspondence.

Confidentiality Appointment Scheduling Administrative Documentation Report Writing Correspondence Coordination

Administrative Assistant

Macho De Forwarding & Clearing Agency

Aug 2014 - Jul 2015 (11 months)

Coordinated daily office operations including incoming correspondence, telephone calls, and documentation. Scheduled meetings, maintained executive calendars, and prepared reports and payroll documentation.

Office Administration Documentation Management Scheduling Report Writing

Administrative & Finance Assistant

Greatlink Forwarding & Clearing Agency

Sep 2012 - Jul 2014 (1 year 10 months)

Maintained financial and administrative records with accuracy, preparing invoices, financial reports, and payment documentation. Assisted with budgeting and expense tracking and supported documentation needs for business operations.

Financial Record Keeping Invoicing Financial Reporting Financial Documentation Budgeting