FAISAL HUSSAIN
@faisalhussain
Motivated typographer and proofreader with strong customer service skills.
What I'm looking for
I am a highly motivated and organized individual with a proven track record in customer service, administration, project support, and management. My experience as a freelancer has allowed me to hone my skills as a typographer, editor, and proofreader, where I engage in designing books and covers while ensuring high standards of work through meticulous editing and proofreading. I actively participate in seminars to stay updated on industry trends, which enhances my design acumen and ensures my skills remain relevant.
In my previous roles, I have demonstrated strong communication and interpersonal skills, effectively collaborating with diverse teams and building strong business relationships. My experience as a customer service representative has equipped me with the ability to handle customer queries and concerns with a solution-based approach, while my time as a site manager has refined my project management and stakeholder relationship skills. I am committed to excellence and thrive in environments that challenge my analytical mindset and attention to detail.
Experience
Work history, roles, and key accomplishments
Typesetter, Editor and Proofreader
Freelancer
Jan 2015 - Present (10 years 5 months)
As a typographer, I design books and covers, edit and proofread content to ensure high standards. I participate in seminars to stay updated on industry trends, enhancing my design skills and knowledge.
Customer Service Representative
Webhelp
Mar 2020 - Nov 2020 (8 months)
Served as the primary contact for customers, handling inquiries via phone and email. Provided quality service, resolved billing issues, and collaborated with departments to address customer concerns.
Site Manager
Woking Historical Site
Jun 2016 - Feb 2020 (3 years 8 months)
Managed day-to-day operations on-site, developed short-term programs, and maintained stakeholder relationships. Conducted regular inspections and ensured safety procedures were followed.
Project Support
Ricoh Europe
Feb 2016 - Oct 2018 (2 years 8 months)
Supported the Project Manager in daily operations, assisted in event delivery, and managed correspondence. Conducted research and provided administrative support to ensure project success.
Education
Degrees, certifications, and relevant coursework
FAISAL hasn't added their education
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Location
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