Yasin Maraş
@yasinmara
Motivated transcriptionist and communicator delivering accurate, timely results.
What I'm looking for
I am a motivated, detail-oriented professional with a Bachelor's in Computer Science and hands-on experience in transcription and remote customer support. I consistently deliver accurate transcriptions and polished written work, maintaining confidentiality and meeting tight deadlines.
As a freelance transcriptionist and former customer support assistant, I have strengthened my English and Turkish communication skills, improved client satisfaction through clear, empathetic responses, and optimized processes with structured, concise messaging.
I am a quick learner committed to quality and efficiency, comfortable with Microsoft Office and Google Workspace, and eager to contribute strong organizational and problem-solving abilities to a remote or hybrid team.
Experience
Work history, roles, and key accomplishments
Freelance Transcriptionist
Freelance
Jan 2023 - Present (2 years 10 months)
Transcribed audio and video content with high accuracy, ensured correct grammar and formatting, and delivered assignments on time while maintaining confidentiality.
Customer Support Assistant
Remote
Jan 2021 - Dec 2023 (2 years 11 months)
Assisted clients via email and chat in English and Turkish, resolved inquiries efficiently to improve client satisfaction, and enhanced communication processes with clear, structured responses.
Education
Degrees, certifications, and relevant coursework
Nigde Ömer Halisdemir University
Bachelor's Degree, Computer Science
Completed a Bachelor's degree in Computer Science with coursework and projects focused on core computing principles and practical problem solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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