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Hafsa Hacıoğlu

@hafsahaciogluu

Data Entry Specialist and Social Media professional fluent in Turkish and English, combining customer support and front-desk experience.

Turkey

Message

What I'm looking for

I’m looking for full-time or part-time roles where I can use my accurate data entry, support skills,customer support and social media experience—while communicating clearly and learning continuously in a team environment.

I bring a mix of Data Entry Specialist and social media experience, always focusing on accuracy, speed, and clear communication. I’m comfortable working under deadlines and adapting to different project needs.

I’ve supported teams in Support Specialist and handled Data Entry Specialist responsibilities with a detail-first mindset. My experience spans both operational roles and client-facing work, so I understand how quality affects the whole process.

In addition to data work, I’ve worked in Social Media roles such as Social Media Evaluator and Social Media Specialist. I use my communication skills to interpret requirements and deliver consistent outputs.

With years of hospitality and customer support experience—including Receptionist and Front Desk responsibilities—I know how to stay calm, solve problems, and represent a service-minded attitude. I’m open to full-time or part-time positions and I enjoy roles where I can contribute immediately.

Experience

Work history, roles, and key accomplishments

Support Specialist

Yandex

Aug 2025 - Apr 2026 (8 months)

Customer service representive

Business Data Update Specialist

Gini Talent

Aug 2024 - May 2025 (9 months)

Maps data update specialist

Sosyal Mecra Sorumlusu

TELUS International

Jul 2023 - Aug 2024 (1 year 1 month)

Served as a social channel manager, supporting ongoing social media operations and communication activities.

Social Media Yönetimi Adobe Photoshop Adobe Illustrator Microsoft Word

Sosyal Medya Değerlendiricisi

Appen Inc.

Nov 2023 - Mar 2024 (4 months)

Worked as a social media evaluator on a part-time basis, reviewing and assessing social media content.

Social Media Evaluation Social Media Yönetimi Microsoft Word Content Review

Misafir İlişkileri Elemanı

Bodrum Bay Resort Otel

Feb 2020 - Dec 2020 (10 months)

Supported guest relations in the front office department for a seasonal hotel assignment.

Guest Relations Front Desk Operations Customer Service Elektra Odeon Microsoft Word

Müşteri İlişkileri Elemanı

Goddess of Bodrum

Jan 2020 - Feb 2020 (1 month)

Worked in customer relations for a seasonal hotel role, supporting guest/customer communication needs.

Customer Relations Customer Service Microsoft Word Odeon Elektra

Müşteri İlişkileri Elemanı

Maya Hotel

Jan 2019 - Dec 2019 (11 months)

Provided customer relations support in a seasonal hotel position within guest/customer-facing operations.

Customer Relations Customer Service Microsoft Word Elektra Odeon

Stajyer Resepsiyon

Labranda Lebedos Princess Hotel

Apr 2018 - Jun 2018 (2 months)

Completed an internship in the front office/reception area, supporting daily guest-facing activities.

Front Desk Operations Customer Service Microsoft Word Elektra Odeon

Stajyer Resepsiyon

Tusan Beach Resort

Apr 2017 - Jun 2017 (2 months)

Interned in the front office/reception department, assisting with guest/customer service tasks.

Front Desk Operations Customer Service Microsoft Word Odeon

Education

Degrees, certifications, and relevant coursework

Selçuk Üniversitesi

Bachelor's degree, German Translation and Interpreting

2021 -

Pursuing a Bachelor’s degree in German Translation and Interpreting at Selçuk University’s School of Foreign Languages, started in September 2021.

Nihal Akçura Resepsiyon (Ön Büro)

High school diploma, Reception (Front Office)

Completed vocational education in reception (front office) at Nihal Akçura Reception program, Hospitality and Tourism Vocational High School, graduating in June 2019.