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Faira Dadá

@fairadad

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Executive Virtual Assistant delivering organized customer operations and high-level admin support.

Portugal

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What I'm looking for

I’m looking for a remote Executive Virtual Assistant role where I can deliver high-level administrative support, stay highly organised, and adapt quickly—handling schedules, client communication, and front/back office operations with excellent service.

I’m an experienced Executive Virtual Assistant and administrative support professional with a strong background in executive assistance, front & back office operations, and client communication. I bring a highly organised, proactive, and detail-oriented approach to managing multiple priorities in fast-paced environments.

From 2021–2026 as a Receptionist / Front & Back Office Administrator at Marina de Lagos, I managed front desk operations and provided consistent customer and operational support. I coordinated schedules, reservations, documentation, invoicing, and daily operational tasks, while handling email and phone communication professionally in English and Portuguese.

Earlier, as an Administrative Assistant for the Consulate of Mozambique in Cape Town (2005–2009), I delivered high-level executive support by managing schedules, appointments, correspondence, and office administration. I organised reports and documentation, coordinated logistics and household personnel and chauffeur schedules, and maintained confidentiality and professionalism throughout.

I’ve also strengthened my operational leadership through roles including Snack Bar Manager (2012–2017) and Store Manager (2009–2011), where I supervised teams, controlled stock, managed invoices and supplier processes, and created weekly rotas. Today, I’m seeking a remote Executive Virtual Assistant opportunity where I can contribute with organisation, adaptability, and high-level administrative support.

Experience

Work history, roles, and key accomplishments

Receptionist & Office Admin

Marina de Lagos

Jan 2021 - Jan 2026 (5 years)

Managed front desk operations and provided bilingual client communication in a fast-paced international environment. Coordinated schedules, reservations, documentation, invoicing, maintained customer records, and resolved customer issues to support smooth daily operations.

Front Desk Operations Scheduling Invoicing Bilingual Communication

Snack Bar Manager

Pastelaria Sol

Jan 2012 - Jan 2017 (5 years)

Managed daily business operations, including staff supervision, customer service, and operational administration. Controlled stock, managed supplier orders and invoices, handled bank deposits and payments, and produced financial documentation while coordinating weekly staff schedules.

Operations Management Staff Supervision Customer Service Stock Control Supplier Orders Invoicing Scheduling

Store Manager

The Earth Collection

Jan 2009 - Jan 2011 (2 years)

Managed sales reporting, stock control, invoicing, and accounting preparation. Supervised staff, created weekly rotas, maintained visual merchandising, and ensured strong day-to-day customer service.

Sales Reporting Stock Control Invoicing Staff Supervision Visual Merchandising Customer Service

Administrative Assistant

Consulate of Mozambique

Jan 2005 - Jan 2009 (4 years)

Provided high-level administrative and executive support to the Consul by managing schedules, appointments, and correspondence. Organized reports and documentation, coordinated office logistics and personnel/chauffeur schedules, and maintained confidentiality in a diplomatic environment.

Executive Administrative Support Correspondence Management Meeting Coordination Logistics Coordination Confidentiality

Sales Assistant

Perfumaria Quinta Essência

Jan 2000 - Jan 2004 (4 years)

Provided personalised customer service and supported daily retail sales operations. Maintained stock organisation and shop floor presentation to ensure a smooth customer experience.

Customer Service Retail Sales Support Shop Floor Presentation Retail Operations Product Stock Handling

Education

Degrees, certifications, and relevant coursework

IEFP

Digital Communication and Service Technician, Digital Communication and Service

2021 -

Activities and societies: Customer Care & Complaints Handling; Digital Content Creation; Marketing; Social Media Management.

Completed a Digital Communication and Service Technician program focused on customer care and complaints handling, digital content creation, and social media management.