Open to opportunities

Faiqa Zaid

@faiqazaidi

Message

B2B sales and digital project management advisor focused on growth, clarity, and client conversions.

Pakistan

Message

What I'm looking for

I’m looking for a role where I can combine B2B outreach with project execution, collaborate with diverse people, and be trusted with clear responsibilities—while continuously learning, improving processes, and driving measurable growth.

I’m driven by growth, constantly exploring new career paths while building confidence through diverse work environments. In my current role as a B2B Advisor, I proactively engage with new and existing businesses, introduce Team Trak’s services, coordinate product demonstrations, and run consistent follow-ups to drive conversions. I also perform outbound calls and maintain accurate pipeline and client interaction records to support sales tracking and performance improvement.

Previously, I led and coordinated digital marketing projects—overseeing execution, aligning client requirements, and handling project documentation with discretion using tools like Jira. I’ve also managed multiple projects while leading a team of five, covering web development oversight, branding, social media, and sales strategies, and I handled HR responsibilities within the team. Earlier roles strengthened my foundation in customer care, conflict resolution, and lead generation, while my law internship supported structured research and documentation workflows.

Experience

Work history, roles, and key accomplishments

Current

B2B Advisor

Current

Team Trak

Feb 2026 - Present (3 months)

Proactively prospect and qualify B2B clients for Team Trak’s services, coordinating product demos and leading follow-ups to drive conversions. Maintained sales pipeline records and executed outbound calls to expand the client base.

B2B Sales Client Demo Coordination Outbound Calling Lead Follow Up Sales Pipeline Client Relationship Management

Digital Marketing Project Manager

Zoom Office

Oct 2024 - Feb 2026 (1 year 4 months)

Oversaw digital marketing project delivery by coordinating execution and aligning client requirements. Created agendas and minutes in Jira and handled confidential documents with discretion to ensure organized handoffs.

Digital Marketing Project Management Jira Meeting facilitation Documentation (Agendas Minutes)Confidential Document Handling

Virtual Assistant

Zoom Office

Oct 2024 - Jun 2025 (8 months)

Managed high-volume inbound client calls, resolving issues professionally while maintaining a calm and reassuring approach. Delivered customer care and handled sensitive information efficiently.

Inbound Calls Customer Care Conflict Resolution Professional communication Client Reassurance

Digital Marketing Project Lead

AtOptimize Digital Marketing

Nov 2022 - May 2023 (6 months)

Managed multiple digital marketing projects and led a team of five, overseeing web development, branding, social media, and sales strategies. Used Trello to track tasks and managed HR responsibilities within the team.

Team Leadership Digital Project Management Brand Strategy Social Media Strategy Sales Strategy Trello HR Support

Project Coordinator

Lumbee Corporate

Aug 2022 - Nov 2022 (3 months)

Evaluated marketing and pricing strategies by conducting market analysis and forecasting to identify growth opportunities. Managed campaigns and budgets, generated leads, and produced reports and presentations.

Market Analysis Pricing Strategy Lead Generation Campaign Management Budgeting Forecasting Team Coordination

Social Media Manager & Writer

AtOptimize Digital Marketing

Jun 2020 - Sep 2021 (1 year 3 months)

Managed social media platforms to drive engagement and sales by creating content aligned with brand identity and audience needs. Developed SEO and digital content strategies to support growth objectives.

Social Media Management Content Writing SEO Strategy Digital Content Strategy Audience Targeting

Legal Internship Assistant

Senate Secretariat of Pakistan

Oct 2018 - Dec 2018 (2 months)

Assisted legislative drafting and research by supporting committee documentation and database creation. Gained exposure to government workflows and professional documentation practices.

Administrative Support Confidentiality

Customer Service Associate

McDonald's

Mar 2017 - Sep 2018 (1 year 6 months)

Delivered customer service in a high-volume environment, handling customer inquiries and supporting smooth daily operations. Collaborated with team members to maintain reliable service quality.

Customer Service Communication Team Collaboration Attention To Detail Problem Solving service reliability

Customer Service Associate

Sports Direct

Nov 2016 - Jan 2017 (2 months)

Provided customer service in a fast-paced retail environment by handling customer needs and supporting day-to-day store operations. Applied strong communication, multitasking, and attention to detail to deliver a consistent customer experience.

Customer Service Retail Operations Communication Multitasking Attention To Detail Problem Solving Team Collaboration