Fahjah Haney
@fahjahhaney
Dedicated retail professional with strong organizational and customer service skills.
What I'm looking for
I am a dedicated retail professional with extensive experience in various roles, including stock management and customer service. My journey began as a Sales Associate at Rue21, where I honed my skills in merchandising and customer interaction. Over the years, I have taken on more responsibilities, including leadership roles such as Part-Time Assistant Manager at Rue21, where I supported management and ensured smooth store operations.
My experience spans multiple retail environments, including Chick-fil-A, Kroger, and Nordstrom Rack, where I developed a keen ability to manage inventory, assist customers, and maintain store standards. I pride myself on my organizational skills and my ability to work efficiently in fast-paced settings. I am currently pursuing a Master's degree in Psychology, which enhances my understanding of customer behavior and improves my service delivery.
Experience
Work history, roles, and key accomplishments
Fitting Room Attendant
Nordstrom Rack
Aug 2024 - Nov 2024 (3 months)
Organized and returned fitting room go-backs while offering style suggestions to customers. Maintained upkeep of fitting rooms and sales floor cleanliness.
Stocker
Chick-fil-A Restaurants
Aug 2024 - Nov 2024 (3 months)
Unloaded pallets and organized refrigerated and frozen products. Restocked sauces, cups, and lids to maintain inventory levels.
Order Fulfillment Associate
Kroger
Feb 2024 - May 2024 (3 months)
Selected online customer orders in a timely manner and processed coupons and payments using a mobile POS system. Delivered and loaded groceries to customer vehicles, assisting in-store shoppers with locating fresh products.
Part Time Assistant Manager/Stock Manager
Rue21
Jan 2023 - May 2024 (1 year 4 months)
Received, unpacked, and processed shipments while maintaining store upkeep. Supported management by performing basic manager functions, including opening and closing registers and auditing paperwork.
Sales Lead
Vans
Nov 2022 - Apr 2023 (5 months)
Provided sales floor consultations and assistance to customers. Maintained store upkeep and restocked merchandise, ensuring a well-organized sales environment.
Stock Associate/Keyholder
Rue21
Jun 2019 - Jan 2023 (3 years 7 months)
Received, unpacked, and processed an average of 12 boxes per shift. Provided fitting room assistance and sales floor consultations, ensuring customer satisfaction.
Sales Associate
Rue21
May 2016 - Aug 2018 (2 years 3 months)
Assisted customers on the sales floor and performed cash transactions. Maintained store upkeep and restocked merchandise.
Education
Degrees, certifications, and relevant coursework
Capella University
Master's degree, Psychology
Pursued a Master's degree in Psychology through remote learning. Focused on advanced psychological theories and research methodologies.
Georgia Gwinnett College
Bachelor of Science, Human Services
Completed a Bachelor of Science in Human Services. Gained knowledge in social welfare, community development, and human behavior.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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