I've delivered technical support through Redex IT, NCS, JOS, and NEC Asia Pacific, supporting enterprise users across Malaysia and Singapore. My work covers servers, desktops, laptops, mobile devices, printers, projectors, networks, and user onboarding and offboarding.
I manage patching and endpoint configuration through Intune, SCCM, Azure, Microsoft 365, Teams, OneDrive, and SharePoint. Earlier, I administered Windows Server environments, Active Directory, DHCP, DNS, ERP systems, and IT projects for M.A.C. Technology.

