Laith Al-Manaseer
@laithal-manaseer
Marketing operations and client servicing manager driving campaign delivery and client success.
JordanWhat I'm looking for
I am a marketing operations and client servicing professional with over 6 years' experience delivering integrated campaigns across the MENA region for clients like L’Oréal, Huawei, PRADA, Shein, Hilton, and MediaTek.
I lead cross-functional coordination between sales, ad tech, editorial, and design teams, managing trafficking, PMP negotiations, creative QA, reporting, and KPI dashboards to ensure on-time launches and performance targets.
I have managed $500K+ in budgets across 100+ campaigns, improved operational efficiency with standardized processes, increased retention through structured onboarding, and consistently delivered high client satisfaction and measurable campaign results.
Experience
Work history, roles, and key accomplishments
Marketing Operations Manager
7awi Media Group
May 2023 - Present (2 years 5 months)
Lead cross-platform campaign delivery and ad operations, managing trafficking, PMP negotiations, creative QA, and reporting to maintain KPI success rates above 95% across 100+ campaigns and $500K+ in budgets.
Account Manager & Senior Growth Specialist
MakanE
Apr 2021 - Apr 2023 (2 years)
Managed 400+ merchant accounts, improved onboarding and retention processes to increase retention by 30% and reduced onboarding time by 25% through SOPs and lifecycle programs.
Customer Experience Executive
AmCan International Group
Jan 2019 - Mar 2021 (2 years 2 months)
Handled customer communications and SLA escalations, designed process documentation and reporting templates that reduced resolution time by 40% and achieved 100% QA accuracy.
Education
Degrees, certifications, and relevant coursework
TUTafila Technical University
Bachelor of Science, Mining & Petroleum Engineering
Completed a Bachelor’s degree in Mining & Petroleum Engineering with graduation in 2019.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Job categories
Skills
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