Ezza Tesoro

With a strong background in customer service, I have dedicated my career to fostering customer loyalty and satisfaction. My experience at Panasiatic Solutions has equipped me with the skills to resolve customer complaints effectively, enhancing retention and satisfaction rates. I pride myself on my empathetic engagement and technical savvy, which have allowed me to provide personalized support through chat platforms.

Throughout my tenure, I have consistently demonstrated strong problem-solving abilities and emotional resilience, which have significantly improved first-contact resolution rates. I am committed to excellence in customer service, regularly participating in training sessions to stay current on industry best practices. My ability to adapt communication styles to meet individual customer needs has been instrumental in creating tailored support experiences that resonate with clients.

As I pursue new opportunities, I am eager to leverage my extensive experience in a flexible role that allows me to work from home. I am excited to embrace new challenges and contribute to a team that values customer satisfaction and innovative solutions.