Giega Patricia Autentico

I am a Customer Service Representative with one year of call center experience focused on chat, email, and inbound support, known for strong English grammar and efficient issue resolution.

I maintain high-quality customer interactions, manage multiple inquiries simultaneously, and meet performance targets; I type at 62 WPM with high accuracy and have experience creating customer databases and keeping accurate records.

I hold a Management Accounting degree from University of Negros Occidental-Recoletos and certifications including TESDA NCII in Contact Center Services and CEFR C2 in Listening & Grammar/Vocabulary.