Ezzard Jemison
@ezzardjemison
Motivated customer service and operations professional skilled in remote scheduling and support.
What I'm looking for
I am a motivated and reliable professional with strong experience in customer service, operations, and business management. I have run daily operations, handled scheduling, billing, estimates, and client communications as an owner/operator of a small service business.
My background includes hands-on field work and equipment operation where I collaborated with teams, met production goals, and maintained safety and environmental standards. I bring proven leadership, time management, and problem-solving skills from both entrepreneurship and labor-intensive roles.
I am skilled in remote customer service, appointment scheduling, phone etiquette, and using Microsoft Office and Google Workspace to support efficient workflows. I prioritize client satisfaction through clear communication and organized processes.
I am seeking a remote telehealth or customer service role as an appointment scheduler or support representative where I can apply my operations experience, reliability, and dedication to excellent client service.
Experience
Work history, roles, and key accomplishments
Owner / Operator
Fresh Cuts Landscaping
Jan 2023 - Present (2 years 9 months)
Manage daily operations, scheduling, estimates, billing, and client communications for residential and commercial landscaping contracts, overseeing staff to ensure timely project completion and high service quality.
Crew Member / Equipment Operator
Miller Timber
Jan 2015 - Jan 2023 (8 years)
Operated logging and heavy equipment safely and efficiently while collaborating with team members to meet production goals, maintain machinery, and adhere to safety and environmental standards.
Education
Degrees, certifications, and relevant coursework
Liberty County High School
High School Diploma, General Education
Completed a High School Diploma at Liberty County High School in Hinesville, GA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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