sameria forbes
@sameriaforbes
Resourceful professional bridging consumer and corporation gaps.
United StatesWhat I'm looking for
I am a proven leader with a strong commitment to bridging the gap between consumers and corporations. My diverse background spans transportation, healthcare support, and customer service, allowing me to adapt and excel in various environments. I thrive in fast-paced settings and can work independently with minimal supervision, ensuring that I deliver exceptional service consistently.
Throughout my career, I have honed my skills in remote scheduling, digital documentation, and effective communication. My experience as a Virtual Dispatcher and Customer Support professional has equipped me with the ability to coordinate deliveries efficiently while maintaining accurate digital logs. I pride myself on my problem-solving capabilities and my ability to manage multiple priorities, ensuring that I meet and exceed client expectations.
Experience
Work history, roles, and key accomplishments
Virtual Dispatching & Customer Support
USA Trucking, Day & Ross, Central Transport
Jan 2022 - Present (3 years 5 months)
Coordinated deliveries using route optimization and live tracking tools, maintaining digital logs via ELD systems. Communicated with clients and dispatch teams, handling scheduling, problem resolution, and inventory verification remotely.
Medical Support Administrative Assistant
Vascular Solutions, Community Medical Center, Urgent Care
Jan 2017 - Dec 2022 (5 years 11 months)
Scheduled patient appointments and managed digital records, handling email and phone communications for patient intake. Supported insurance and billing processes via digital platforms, coordinating lab requests and prescription logistics.
Remote Home Health Support / Private Caregiver
Private Caregiver
Jan 2016 - Dec 2020 (4 years 11 months)
Documented patient health updates remotely for care teams, managing schedules and tracking medications. Supported telehealth logistics and communicated virtually with families and providers when necessary.
Administrative & Team Leader Support
Target, Army National Guard
Jan 2011 - Dec 2017 (6 years 11 months)
Trained teams, managed inventory, and resolved customer issues, maintaining task logs and performance metrics. Delegated tasks and handled communication across departments and ranks.
Education
Degrees, certifications, and relevant coursework
sameria hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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