Eze Vivian

I’m a detail-oriented Executive Assistant and Office Administrator with 2+ years of experience supporting business owners and executives through calendar management, email coordination, documentation, CRM maintenance, and smooth administrative operations. I work remotely with a focus on reliability, discretion, and getting results without micromanagement.

In my most recent role, I support the management of a 600+ member career development community by running executive scheduling across multiple programmes, handling inbound messages (50+ responses weekly), and maintaining 100% accurate CRM and operational records using Google Sheets and Google Drive. I also coordinate task tracking, follow-ups, and participant management across active initiatives while overseeing daily operations of the WhatsApp community.

As a freelance executive/virtual assistant, I reduced inquiry response time by 40% by prioritizing a high-volume inbox and scheduled 15+ weekly sessions using Google Calendar to eliminate scheduling conflicts. I maintained 100% accurate records for 30+ client profiles and cut administrative workload by 10+ hours weekly through structured communication, scheduling, and documentation processes.

Earlier, I supported day-to-day operations for a fashion e-commerce brand by maintaining high data accuracy for order and delivery records and coordinating internal meetings to prevent scheduling conflicts. I also strengthened operational execution in a local grocery store by reducing fulfillment errors by 20%, improving on-time delivery through proactive tracking, and resolving customer complaints within 24 hours through consistent vendor follow-up.