Ezenwa Ugochi
@ezenwaugochi
Administrative virtual assistant and social media manager helping brands stay organized, responsive, and high-performing.
What I'm looking for
I am an efficient and resourceful Administrative Virtual Assistant with a strong background in providing remote administrative support to executives, teams, brands and businesses. I specialize in managing calendars, scheduling meetings, handling email correspondence, maintaining digital filing systems, and ensuring smooth day-to-day operations from a virtual setting.
I also work as a Social Media Manager, creating and scheduling engaging content, monitoring brand performance with analytics, and collaborating with teams and influencers to improve social presence and engagement. With hands-on experience across customer service and IT support, I bring strong communication, attention to detail, and time management to every task.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Deb-Mich & Associates
Aug 2024 - Jul 2025 (11 months)
Responded to customer inquiries, resolved complaints, provided product information, processed transactions, and maintained customer records. Used Microsoft Office for email management, calendar management, and data entry to support effective workflow.
Administrative Assistant
Pinnas Hub
Jan 2024 - Jan 2025 (1 year)
Managed calendars, scheduled virtual meetings, and coordinated appointments using online tools such as Google Calendar and Microsoft Outlook. Supported online projects by tracking progress and updating task boards, and provided virtual assistance during webinars and Zoom/Teams meetings while maintaining confidentiality and data security.
IT Support Assistant
Nascent
Aug 2021 - Jan 2025 (3 years 5 months)
Responded to IT support requests via email, phone, or in-person to resolve user issues in a timely manner. Monitored system performance and provided proactive support to help minimize downtime through remote collaboration.
Social Media Manager
Bosseman Studios & Gratifix Creativities
Jan 2025 - Present (1 year 3 months)
Created and scheduled engaging social content for the brands using tools such as Canvas, Microsoft Office, and Chatbot. Monitored brand performance using Google Analytics and platform analytics, collaborated with teams and influencers on campaigns, and maintained timely customer responses across social channels.
Education
Degrees, certifications, and relevant coursework
Federal University of Petroleum Resources
Master of Science, Petroleum Engineering
2025 -
Pursuing an MSc in Petroleum Engineering at Federal University of Petroleum Resources, Warri, from 2025 to present.
Laser Geoscience and Petroleum school
Program, Geoscience and Petroleum
2025 -
Studying a Geoscience and Petroleum program at Laser Geoscience and Petroleum School (PH) from 2025 to present.
Laser Geoscience and Petroleum School
Geoscience and Petroleum program, Geoscience and Petroleum
2025 -
Enrolled in a Geoscience and Petroleum program at Laser Geoscience and Petroleum School (Port Harcourt), starting March 2025.
Federal University of Petroleum Resources, Warri
Master of Science (M.Sc.) in Petroleum Engineering, Petroleum Engineering
2025 -
Pursuing an M.Sc. in Petroleum Engineering at Federal University of Petroleum Resources, Warri (started April 2025).
ALX Africa Academy
Career Essentials, Virtual Assistant and AI
2024 - 2024
Completed the Virtual Assistant/AI Career Essentials program at ALX Africa Academy in 2024.
Nnamdi Azikiwe University
Bachelor of Science (B.Sc.) in Geology, Geology
2019 - 2023
Earned a B.Sc. in Geology at Nnamdi Azikiwe University, Awka. Completed the degree from 2019 to 2023.
Nnamdi Azikiwe University
Bachelor of Science, Geology
2019 - 2023
Earned a BSc in Geology from Nnamdi Azikiwe University, Awka, from 2019 to 2023.
ALX Africa Academy
Virtual Assistant/AI Career Essentials, Virtual Assistance and AI
2024 -
Completed the Virtual Assistant/AI Career Essentials program (Sep 2024 to Nov 2024).
Availability
Location
Authorized to work in
Job categories
Skills
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