At Meetup US, I managed 60–100+ daily customer inquiries across email, chat, and social media, maintaining customer satisfaction above 95%. I also coordinated calendars and appointments, booking 20–35 qualified appointments weekly.
As a Freelance Virtual & Administrative Assistant, I support international clients with daily administration and organized digital workflows. I manage calendars, maintain client databases and CRM records, and track follow-ups.
My online research for clients and at Meetup US covered industry trends, competitors, and business operations. At Meetup US, I prepared findings that improved decision-making efficiency by 30%.
As a freelance Social Media Manager & Content Creator, I managed content calendars across 3+ platforms and increased audience engagement by 30% within six months. I created graphics with Canva, PixelLab, and Adobe Express, and edited short-form videos using CapCut.
